Support

If you are experiencing issues with the Maika plugin, we are ready to help.

Before contacting support

We strongly suggest checking the FAQ below and reading the Quick Start Guide. You might find the information you need to solve the issue you encountered using Maika. In case you still need help, please send us an e-mail following these simple steps:

  • Open the LICENSE tab in the Maika plugin and click Copy license details.
  • Include the copied text in your support message.
  • Describe your issue providing as many details as possible: information such as the provider, model, and settings used is very useful in helping us solve your issue.

Contact

Email: maika-ai@protonmail.com
We will do our best to reply to your support request within 24–48 hours.

FAQ

What is Maika?

Maika is a plugin that integrates AI image generation and AI-assisted image editing directly into Adobe Photoshop, the most complete image editing software on the market.

What are system requirements?

You need a Mac or Windows computer with Adobe Photoshop 27.2.0 or later and the Adobe Creative Cloud Desktop app installed. You also need an internet connection, an API key for at least one supported AI provider (Replicate, Fal.ai, or Google AI Studio), and an active billing method / enough credits on the provider account you choose.

I purchased Maika, what is this .ccx file extension?

The .ccx extension identifies an Adobe plugin package used to install extensions in Creative Cloud applications like Photoshop. It is the standard format for modern UXP plugins and replaces older formats such as .zxp.

I installed Maika, what should I do now?

After installing Maika, activate your license key in the LICENSE tab. Then open SETUP & SETTINGS, choose an AI provider, paste your API key, and use “Test API key” to confirm it works. Make sure your provider account has an active billing method / enough credits before generating images. When a generation or edit completes, Maika imports the result into your current Photoshop document as a new layer.

Do I need an API key? Does Maika include credits?

Yes, you need an API key from at least one supported provider (Replicate, Fal.ai, or Google AI Studio). Maika does not include credits or bundled usage. Image generation and editing are billed by the provider you choose, based on the model and output resolution. You are responsible for setting up billing (or available credits) on your provider account.

What is the difference between Image generation and Image editing?

Image generation creates a new image from your text prompt and optional reference images. Image editing modifies an existing image from your current Photoshop document using your prompt and optional reference images.

Where does generated image appear in Photoshop?

The generated image is imported as a new layer in the current document (and optionally grouped, depending on enabled settings).

What providers does Maika support?

Maika currently supports Replicate, Fal.ai and Google AI Studio. You can set up an API key for each provider and switch between them at any time. Each provider has its own pricing, and the cost per image depends on the model and output resolution. For current pricing details, refer to the provider’s official website.

What AI image generation models are available in Maika?

Maika currently supports these models: Google Nano Banana (Gemini 2.5), Nano Banana Pro (Gemini 3.0), Nano Banana 2 (Gemini 3.1) and Bytedance Seedream 4 / 4.5. Model availability and pricing can vary depending on the provider you select. For the most up-to-date information, check the provider’s official website.

What license do I get after purchasing Maika?

After purchasing Maika you will receive a license key. The license is intended for a single user and a single activation. This means you will reach the activation limit as soon as you activate the license. Use the Deactivate button to deactivate your Maika license on a device you no longer use, then activate it on the new one.

So is this a one-time purchase?

Yes. There are no subscription fees or recurring payments for Maika itself. However, generating or editing images requires an API key for at least one supported AI provider, and usage is billed separately by the provider.

I followed instructions, but the plugin doesn't work, why?

In most cases, issues are caused by one of these: the license is not active, the provider API key is missing/invalid, the provider account has no active billing/credits, or a network/firewall restriction is blocking requests. If the problem persists, please contact support and include as much detail as possible (provider, model, task type, and any error message shown in the UI). We’ll do our best to help.

Do you still need help?

Please use the button in the LICENSE tab of the plugin to copy your license details and paste them into the message you send to support.